Terms of service
Welcome to Glamora Beauty. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
1. General
Glamora Beauty operates this online store to provide beauty and skincare products to customers.
By using our website, you confirm that you are legally capable of entering into an agreement under the applicable laws of your location.
We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.
However:
- Product colors may appear slightly different depending on your device or screen.
- Product packaging may occasionally change.
- Product availability may change without prior notice.
- We reserve the right to correct errors or inaccuracies in product information.
The actual product you receive may have minor packaging or labeling differences from the images shown on our website.
3. Pricing
All product prices displayed on our website are subject to change without prior notice.
We reserve the right to change prices, discounts, promotions, or offers at any time.
If an obvious pricing error occurs, we reserve the right to cancel the affected order and provide an appropriate refund where applicable.
4. Orders
When you place an order through our website, you are making a request to purchase the selected products.
We reserve the right to:
- Accept or decline an order
- Limit quantities
- Cancel an order
- Correct errors in an order
- Refuse service where necessary
If we cancel an order after payment has been made, the applicable amount will be refunded through the available payment method.
5. Cash on Delivery (COD)
For Cash on Delivery orders, customers are expected to provide accurate contact and delivery information and remain available to receive the order.
Repeated refusal to accept confirmed orders may result in restrictions on future COD orders.
6. Shipping and Delivery
We aim to process and deliver orders within the estimated delivery timeframe shown on our website.
Delivery times may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Incorrect or incomplete addresses
- Unforeseen circumstances
Glamora Beauty is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.
Customers are responsible for providing a correct and complete delivery address and contact number.
7. Returns, Replacements and Refunds
Our Return & Refund Policy explains when products are eligible for return, replacement, or refund.
By placing an order, you agree to follow the conditions described in our Return & Refund Policy.
Beauty and skincare products that have been opened or used generally cannot be returned for hygiene and safety reasons unless they are defective, damaged, or incorrectly supplied.
8. Beauty and Skincare Products
Our products are intended for their stated cosmetic or skincare purposes.
Product information provided on our website is for general information and should not be considered medical advice.
Customers should check the ingredient list before using a product, especially if they have known allergies or sensitive skin.
We recommend performing a patch test when appropriate.
If irritation or an unwanted reaction occurs, discontinue use and seek appropriate professional advice when necessary.
9. Promotions and Discounts
Promotional offers, discount codes, and special prices may be subject to additional terms.
Unless specifically stated otherwise:
- Offers cannot be combined.
- Promotions may have an expiration date.
- Discount codes may be limited to certain products or orders.
- We reserve the right to cancel or modify a promotion at any time.
10. Website Use
You agree not to use our website for any unlawful or unauthorized purpose.
You must not:
- Attempt to interfere with the operation or security of our website.
- Use our website to commit fraud.
- Copy or misuse our content without permission.
- Attempt to gain unauthorized access to our systems.
- Submit false or misleading information.
11. Intellectual Property
All content on the Glamora Beauty website, including logos, brand names, images, graphics, product descriptions, text, and other materials, is owned by or licensed to Glamora Beauty unless otherwise stated.
You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.
12. Third-Party Services
Our website may use third-party services such as Shopify, payment providers, courier companies, analytics services, and marketing platforms.
These third-party services may have their own terms and privacy policies.
Glamora Beauty is not responsible for the policies, practices, or actions of independent third-party services.
13. Limitation of Liability
To the extent permitted by applicable law, Glamora Beauty will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products.
Nothing in these Terms of Service is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
14. Accuracy of Information
We reserve the right to correct, update, or change information on our website at any time without prior notice.
This may include product descriptions, pricing, availability, promotions, and other information.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective when the updated terms are posted on this page.
Your continued use of our website after changes are posted means that you accept the updated Terms of Service.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan, unless otherwise required by applicable law.
18. Contact Us
If you have any questions about these Terms of Service, please contact Glamora Beauty using the contact information provided on our website or at work.glamorabeauty@gmail.com
Last Updated: September 2026