Privacy Policy

At Glamora Beauty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect certain information, including:

• Your name

• Phone number

• Email address

• Shipping and billing address

• Order and purchase details

• Information you provide when contacting our customer support

• Device and website usage information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm your orders and provide delivery updates

• Contact you regarding your order

• Provide customer support

• Process returns, replacements, and refunds

• Improve our website, products, and customer experience

• Detect and prevent fraud or unauthorized activity

• Send promotional or marketing communications where permitted

3. Payment Information

Payments may be processed through third-party payment providers.

Glamora Beauty does not normally store your complete payment card details on our website. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

For Cash on Delivery (COD) orders, we may collect the information required to process and deliver your order.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences

• Keep items in your shopping cart

• Understand how visitors use our website

• Improve website performance

• Provide relevant marketing where applicable

You can control or disable cookies through your browser settings, although some website features may not work properly as a result.

5. Third-Party Services

We may use trusted third-party services to help us operate our business, including:

• Shopify

• Payment processors

• Delivery and courier companies

• Website analytics services

• Marketing and advertising platforms

These services may process certain information as necessary to provide their services. They are expected to handle information according to their own privacy policies and applicable laws.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, such as courier companies for delivery or payment providers for processing payments.

We may also disclose information if required by law or when necessary to protect our rights, customers, or business.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Ask what personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Ask questions about how your information is used

• Opt out of certain marketing communications

To make a privacy-related request, please contact us using the contact information provided on our website.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact Glamora Beauty through the contact details provided on our website or at work.glamorabeauty@gmail.com.

Last Updated: September 2026