Shipping policy
At Glamora Beauty, we aim to process and deliver your orders safely and as quickly as possible. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing
Orders are normally processed within 3-5 business days after the order is placed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you may receive a confirmation message containing your tracking information, where available.
2. Delivery Time
For deliveries within Pakistan, orders generally take approximately:
3–7 business days
Delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances.
Remote areas may require additional delivery time.
3. Shipping Charges
Shipping charges will be displayed at checkout before you complete your purchase.
From time to time, Glamora Beauty may offer free shipping promotions or discounted shipping rates.
Any applicable shipping charges are the responsibility of the customer unless a free-shipping offer applies.
4. Cash on Delivery (COD)
We may offer Cash on Delivery (COD) for eligible orders within Pakistan.
For COD orders:
- Please provide an accurate phone number and delivery address.
- You should be available to receive the order.
- Payment must be made to the courier at the time of delivery.
- Additional verification may be required for certain orders.
Repeated refusal or failure to receive confirmed COD orders may result in COD availability being restricted for future orders.
5. Order Tracking
Where tracking is available, tracking information may be provided after your order has been dispatched.
You can use the tracking information provided by the courier to check the status of your shipment.
Please allow some time for tracking information to become active after dispatch.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an order cannot be delivered because of an incorrect, incomplete, or unreachable address, additional delivery charges may apply if the order needs to be reshipped.
7. Delayed Deliveries
While we aim to meet the estimated delivery times, delays can sometimes occur due to circumstances beyond our control, including:
- Courier delays
- Weather conditions
- Public holidays
- High order volumes
- Road closures
- Natural disasters
- Incorrect delivery information
- Other unforeseen circumstances
Glamora Beauty is not responsible for delays caused by third-party courier services or circumstances outside our reasonable control.
8. Damaged Packages
If your package appears seriously damaged when you receive it, please contact us as soon as possible.
For damaged or defective products, please provide clear photos or a video of the package and product so that we can review the issue and provide an appropriate solution.
9. Failed Delivery
If a delivery attempt fails because the customer is unavailable, unreachable, refuses the package, or provides incorrect delivery information, the courier may return the package to us.
If you request the order to be shipped again, additional shipping charges may apply.
10. Missing or Lost Orders
If your order appears to be lost or has not been delivered within a reasonable period after dispatch, please contact us.
We will work with the relevant courier service to investigate the shipment and determine the appropriate solution.
11. International Shipping
At this time, Glamora Beauty primarily ships orders within Pakistan.
International shipping may be introduced in the future. Any applicable international shipping charges, customs duties, taxes, or other fees will be communicated where applicable.
12. Contact Us
If you have questions about your order or shipping, please contact Glamora Beauty through the contact details provided on our website or at work.glamorabeauty@gmail.com.
We are happy to assist you with your order and delivery concerns.
Last Updated: September 2026